Privacy Policy

At Verno , we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us. By shopping with Verno through our website, social media platforms, or any other channel, you agree to the practices outlined in this policy.

We only collect information that is necessary for providing our services, and we handle your data with transparency, care, and respect.

1. Information We Collect

We may collect the following types of information when you place an order or interact with us:

* Basic details such as your name, email, phone number, and address.
* Delivery details (if different from billing).
* Payment details to process your order securely.
* Account details if you register on our website or interact with us on social platforms.

This information is used strictly for:

* Processing and delivering your orders.
* Providing customer support and after-sales assistance.
* Improving your shopping experience with Verno.
* Keeping you updated about offers, promotions, and new launches (only if you opt-in).
* We do not intentionally collect unnecessary or irrelevant information.

2. Use of Your Information

* Your data may be used to:
* Confirm and deliver your orders.
* Respond to your queries and provide assistance.
* Customize your shopping journey.
* Carry out research and analysis to improve our products and services.
* Share updates and promotions if you choose to subscribe.

You can unsubscribe from marketing messages at any time by contacting us via Instagram: @VernoClothing.

3. Sharing of Information

We respect your privacy and do not sell your personal information. However, in order to fulfill your orders, we may share limited details with trusted third parties, such as:

* Delivery partners to ship your orders.
* Payment processors to handle transactions.
* Service providers who assist us in improving our website or customer service.

We only share information necessary for them to perform their services, and they are required to keep your data secure.

4. Cookies & Website Tracking

To enhance your browsing experience, our website may use cookies — small files stored on your device. Cookies help us:

* Remember your preferences.
* Save your shopping cart details.
* Understand website performance and user behavior (via tools like Google Analytics).

Cookies do not store sensitive personal information. You can disable cookies through your browser, but this may affect certain website functions such as checkout.

5. Security

We use appropriate technical and organizational measures to keep your information safe from unauthorized access, loss, or misuse. While we take strong precautions, you are also responsible for keeping your account details and passwords private.

6. Your Rights

As a customer, you have the right to:

* Request access to the personal data we hold about you.
* Ask for corrections if your details are inaccurate or outdated.
* Opt out of marketing communications at any time.
* Request that we delete your personal data (subject to legal or operational requirements).

To exercise any of these rights, please contact us through our official Instagram handle: @VernoClothing.

7. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in law or our practices. Any updates will be posted on our website or social channels, and the revised policy will apply immediately to future interactions.